Order Information

How To place an online Order!

If you wish to place an online order we have made things easy for next time as well.

  1. Please note: All orders made with less than 24 hours from arrival need to be accompanied with an email (sales@totsstore.com) containing your flight details and products required to make sure we can serve your order.
  2. Place orders to your basket.
  3. When you are finished with the reservation section CLICK proceed to checkout.
  4. Once you have paid for your products you will be sent an ORDER conformation (Please note:- You may have to check your SPAM bin in your email). If you do NOT receive anything from us PLEASE email: sales@totsstore.com with your order number.
  5. Please note that for rental items we require a minimum of a 25€ security deposit that can be left as cash or via credit /debit card information on collection of the products or by the receiver of the delivery at the location. If either of these methods are not an option then you will need to contact us by telephone (+34) 608 505 445 and provide the card details prior to delivery.
  6. If you have any problems with the payment system online please contact us via the hotline number (+34) 608 505 445 or email (sales@totsstore.com) and we can accept payments with Debit / Credit cards over the phone.

 

For future orders and email contact with Tots Store please change settings with your email account to (Never Spam).

Thank you

Tots Store Team

Taking Out The Strain of traveling with children

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