- Refunds can only be carried out with agreement from the management department.
- An email notice has to be confirmed from the client to admin@totsstore.com for refunds to be acted within the specified time periods.
- Please note:- We will require in writing from the account payee to the address below a conformation of cancellation for any refunds on outstanding orders.
- No refunds will be obtained with less than 48 hours notice of cancellation (Advice Note:- You can claim these costs with travel insurance and the correct policy if you have in place).
- Refund valuation
- Refund 100% :- In the event that Tots Store is unable to provide you with satisfactory products/product.
- Refund less administration and bank charges :- With more than 14 days notice of cancellation a minimum of 4.50€ or 10% of order value (whichever the greater).
- Refund less administration and bank charges :- With more than 7 days but less than 14 days notice of cancellation a minimum of 10€ or 30% of order value (whichever the greater).
- Any cancellations with more than 48 hours but less than 7 days notice will incur a minimum of 15€ or 50% of order value (whichever the greater).
- No credit/debit card or online charges will be refunded.
Please Note: The Travel Systems will have NO refund with less than 14 days notice of cancellation, if another order is denied or unless another order can be committed (the final decision is from the management).
To view the Tots Store required signed DISCLAIMER
TOTS STORE
Av. del Comandante García Morato, 50, Office 3B, Floor 2, 29004 Málaga
